Shure Salesforce Welcome

Unsure of who can help you? Tag @Data Cleanup Team​ for help with data issues on Accounts, Contacts, Cases & Opportunities. 📢

• Account or Contact duplicates/merging
• Account or Contact owner reassignment
• Case and related Contact issues
• Lead Conversion
• Missing or incorrect data on Accounts, Contacts, Opportunities and Cases
• General error messages or issues updating records

A member of the global CSP support team will help resolve or reach out to assist. Thank you.

Before Shure introduced a new product, the Company made certain that the sales team thoroughly understood it. Throughout his life, Sidney N. Shure advocated an “intellectual style of selling.” This involved knowing the products, listening to customers, and then introducing the right products for customers’ needs. From its early years, Shure developed practical lesson plans for selling the Company’s extensive line of microphones, which included carbon, crystal, dynamic, and controlled reluctance microphones. These lessons contained detailed descriptions of each product… -more-

We’re adding a new internal “Inquiry Category” field to the case layout. This will hopefully help provide better reporting to GPM/PDD. It is a drop down list that you will need to select from when working a case. We ask that everyone, please make a selection from this field when working a case. Eventually, we’ll turn on Einstein to help suggest what it thinks the selection should be, but you’ll still need to confirm or change that selection. So with… -more-

In the late 1980s, Shure formed a Home Theater Sound [HTS] division to produce high-end audio systems for stereo/surround. HTS sales flyer The product offerings were:

• HTS50-SPA Signal Processing Power Amplifier, $1,650
• HTS50-CF Center Front Loudspeaker, $750
• HTS50-LRS Left-Right-Surround Loudspeaker, $500
• HTS50-SW Subwoofer Loudspeaker, $650
• HTS5000 Surround Audio Processor -1st generation, $750
• HTS5200 Surround Audio Processor – 2nd generation, $1,000
• HTS5300 Surround Audio Processor – 3rd generation, $1,250
• Note: The U.S. retail prices above are from 1988. Multiply by 2.7

… -more-

Service Cloud Tip. Help Teach Einstein Article Recommendation! A few years ago, we enabled Einstein Article Recommendation. This Einstein Knowledge recommendation is really awesome. The AI engine learns from us attaching articles to cases. It gets smarter, each time we attach an FAQ or click the “Mark as not helpful” link. It looks at the Subject and Description fields and builds a model to predict when to recommend an FAQ article based on previous Case attachments. The more that we… -more-

All Shure equipment is known for “keeping a beat while taking a beating.” Here are just a few of the remarkable but true tales of how Shure products have survived in the sometimes punishing world of sound recording and reproduction. In 1968, E.S. Lebeog, of Springfield, Illinois, reported that his Shure microphone survived an 800-foot drop. “I was flying in my open cockpit plane, talking on my Shure microphone, when a slip stream caught the microphone and pulled the plug… -more-

When Gramophone came to Shure in 1964, the oldest and longest surviving record review magazine connected with the world’s oldest operating microphone company. Gramophone was a British magazine cofounded by novelist and writer Sir Compton Mackenzie and broadcaster Christopher Stone. Published monthly since 1923, it was a privately owned business with a circulation that had reached 75,000 in 1960. As part of a tour of the Shure plant in Evanston, Illinois, in 1964, Percy Wilson and Mrs. Wilson watch as… -more-

Different individuals may look at the same subject in different ways–or at least with different emphasis. What is more important to one may be less important to another. Just as persons see things differently, in the same way groups of people or companies have different views, ideas, policies, and principles of doing business. The purpose of this training is to provide an opportunity for you to learn about some of the basic principles of this Company. Whether you are or… -more-

In 1964, officials at Marineland of the Pacific, in Southern California, were amazed to discover that a Shure Model 505 Microphone used to broadcast porpoise “speech” at the Sea Arena had become corroded and salt encrusted— but was still working. Years earlier, the microphone was permanently installed just above the surface of the water in a large tank, allowing the porpoises to deliver “speeches” as part of their daily performances for visitors. A plastic cover hermetically sealed the microphone from… -more-

In May 1965, Sidney N. Shure received a fan letter from George Shearing, a jazz pianist and composer. It read: Just a brief note to tell you how much I enjoy your microphone and phonograph [cartridge]. I consider the Shure equipment among the very best I have seen, and a joy to use. Thanks for everything. With every good wish for you and yours. Most sincerely, George Shearing. Mr. Shearing, blind since birth, typed the letter using a Braille typewriter.… -more-